Contact Information & Counselling
01 / 406 95 95
Anonymous, Monday–Friday 10 a.m.–5 p.m.
E-Mail-Counselling
Anonymous, answer within 24–48 hours (in German)
Kriseninterventionszentrum (Crisis Intervention Center)
Lazarettgasse 14A, 1090 Wien
Monday–Friday 12 noon–4 p.m.
Personal first-time conversations can take place Monday through Friday from 12 noon – 4 p.m. We would appreciate if possible, that you contact us by telephone to set up such an appointment. But it is also possible for you to just come to our center for the first conversation even without previous notice.
Personal first-time conversations can take place Monday through Friday from 12 noon – 4 p.m. We would appreciate if possible, that you contact us by telephone to set up such an appointment. But it is also possible for you to just come to our center for the first conversation even without previous notice.
The hours for counselling for couples and families are:
Monday from 12 noon – 2 p.m.
Tuesday and Thursday from 1 p.m. – 5 p.m.
Outside our opening hours you may leave a message on our answering machine, and if you wish, we can return your call during our next opening hours.
In case of an emergency please call the Telefonseelsorge at 142 or the Socio-Psychiatric Emergency Service (PSD-Wien) at 01 / 313 30.